Shipping policy

Welcome to Purelife!

To ensure an excellent shopping experience, we have prepared the following shipping policy to inform you about the delivery times and conditions of your orders.

Order Processing

  • Processing: All orders are processed within 1-2 business days from the time of receipt.
  • Business Days: Our business days are Monday through Friday, excluding holidays.

Shipping Times

  • Standard Shipping: Shipping times vary from 7 to 12 business days.
  • Insured Shipping: We guarantee better shipping times, reduced order processing times, and refunds due to lost packages or other related issues.
  • Couriers: We use a combination of international and national couriers to ensure the best possible service. It is not possible to schedule a delivery time.

Shipping Costs Shipping costs will be calculated and shown at checkout based on the destination and weight of the package. In most cases, however, we offer free shipping worldwide.

Order Tracking Once your order has been shipped, you will receive a shipping confirmation email with the tracking number. You can monitor the status of your order by clicking here or by writing to us at info@pure-life.co.

Shipping Areas We ship worldwide. However, there may be exceptions for some regions. If you have any doubts about the possibility of shipping to your area, please contact us at info@pure-life.co.

Taxes and Customs Duties Any applicable taxes or customs duties are the responsibility of the customer. Please check local regulations for further details.

Shipping Issues

  • Incorrect Address: Ensure that the shipping address is correct. We are not responsible for undelivered shipments due to incorrect or incomplete addresses.
  • Lost or Damaged Packages: If your package does not arrive within the estimated time or arrives damaged, please contact us immediately at info@pure-life.co. We will work with you and the courier to resolve the issue.

Return Policy For information on our return and exchange policy, please visit our dedicated Returns & Refunds Policy page.

Contact For any questions or concerns regarding shipping, please do not hesitate to contact us at info@pure-life.co